Duties & Responsibilities
- Identify and qualify new business leads through cold calling, networking, referrals, and online research. Conduct sales presentations, meetings, and product demonstrations to prospective clients.
- Understand client needs and recommend appropriate HR, ER, IR, and compliance services.
- Develop and maintain a strong pipeline of prospective clients and follow through on all sales leads. Draft and present tailored proposals and quotations in alignment with service offerings.
- Negotiate terms of agreements and close sales effectively. Ensure client satisfaction and retention through regular follow-up and relationship management.
- Collaborate with HR consultants to stay informed on service offerings and industry developments.
- Maintain a high level of product knowledge and stay updated on labour legislation and HR compliance trends.
- Prepare and submit weekly/monthly sales reports and forecasts to management.
- Assist in the planning and execution of marketing and promotional campaigns.
- Represent HR Consult at trade shows, expos, and industry networking events.
Desired Experience & Qualification
- 5+ years proven sales and HR experience, preferably in B2B or professional services sectors.
- A background or strong interest in Human Resources, ER, IR, EE, SD or labour consulting will be advantageous.
- NQF Level 6 or higher qualification (preferably in Business, HR, or related fields).
- Must have a valid driver’s license and own reliable transport.
- Proficient in MS Office and CRM systems.
Key Competencies
- Business Development Acumen: Proven ability to identify opportunities, build pipelines, and close deals.
- Consultative Selling Skills: Able to assess client needs and offer solutions that address specific HR/IR/ER challenges.
- Excellent Communication: Strong verbal and written communication; able to convey complex services clearly.
- Professionalism: Well-groomed, confident, and able to represent a high-calibre consultancy with credibility.
- Resilience & Drive: Tenacious and goal-oriented with the ability to handle rejection and keep momentum.
- Client-Centric Mindset: Ability to build trust and long-term relationships through empathy and responsiveness.
- Time Management & Organisation: Efficient in prioritising tasks, managing multiple clients, and meeting deadlines.
- Tech Savvy: Comfortable with CRM systems, MS Office Suite, online platforms, and virtual meeting tools.
- Team Collaboration: Works well with internal consultants and admin support to ensure smooth client delivery.
- Adaptability: Can work in a fast-paced, changing environment and adjust strategies as needed.