Sales Engineer

EnableSA Recruitment; Pinetown; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading recruitment firm in KwaZulu-Natal is seeking a Sales Engineer to enhance customer relationships and deliver technical solutions. The ideal candidate will have an Engineering Degree and over 5 years of experience in technical sales. Responsibilities include managing sales budgets, providing customer support, and ensuring timely issue resolution. This role presents a unique opportunity to merge engineering knowledge with sales expertise.

Qualifications

• Grade 12 educational qualification.
• Must possess an Engineering Degree (BTech, BSc Mechanical/Electrical/Mechatronics).
• Minimum of 5 years experience in a technical sales role.
• Strong skills in MS Office.
• Valid Drivers License and own vehicle.

Responsibilities

• Deliver exceptional customer service and sales support.
• Build and maintain strong professional relationships with customers.
• Manage sales budgets and gross margins.
• Attend to and resolve customer complaints within 24 hours.
• Respond to technical service requests and troubleshoot issues.
• Conduct preventative maintenance and equipment audits at customer sites.
• Drive measurable technical and process improvements.
• Liaise with customers and internal sales for accurate forecasting.
• Provide tailored solutions to customers.

Skills

Technical sales skills

Customer service

Relationship management

Problem-solving

MS Office proficiency

Education

Engineering Degree (BTech, BSc Mechanical/Electrical/Mechatronics)

Job description

Overview

Are you a driven, hands-on leader with a passion for technical sales and customer success? We’re looking for a Sales Engineer to take charge of building strong customer relationships, driving innovation, and delivering smart solutions. This is your chance to combine engineering expertise with commercial acumen in a fast-paced, customer-focused environment.

Responsibilities

• Deliver exceptional customer service and sales support.
• Build and maintain strong professional relationships with customers.
• Manage sales budgets and gross margins.
• Attend to and resolve customer complaints within 24 hours.
• Respond to technical service requests, troubleshoot issues, and ensure root causes are fixed.
• Conduct preventative maintenance and equipment audits at customer sites.
• Drive measurable technical and process improvements.
• Liaise with customers, planning, and internal sales to ensure accurate forecasting.
• Provide solutions tailored to customers’ businesses.

Requirements

• Grade 12
• Must have an Engineering Degree (BTech, BSc Mechanical/Electrical/Mechatronics)
• 5+ years in a technical sales role
• Strong MS Office ability
• Valid Drivers License and Own vehicle