Sales Consultant

Old Mutual; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A prominent financial services provider seeks a motivated sales associate in Johannesburg to deliver quality sales service. The role involves handling sales calls, guiding customers through products, providing quotations, and meeting sales targets. Candidates must demonstrate effective communication and customer focus. Join a company committed to growth and profitability in a dynamic environment.

Responsibilities

• Handle incoming and outgoing sales calls.
• Telephonically guide customers through product offerings.
• Provide accurate and efficient quotations to customers.
• Maintain an agreed lead to sale ratio.
• Sell according to agreed targets for the day.
• Maintain a 90% QA average on all calls.
• Manage all allocated leads.

Skills

Communicates Effectively

Customer Focus

Decision Quality

Ensures Accountability

Manages Complexity

Optimizes Work Processes

Plans and Aligns

Tech Savvy

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Overview

Job Description

To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company.

Responsibilities

• Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
• Telephonically guide customers through the product offering, pricing, terms and conditions.
• Provide accurate and efficient quotation/s to customers.
• Maintain an agreed lead to sale ratio.
• Maintain an agreed lead to quote ratio.
• Maintain an agreed quote to sale ratio.
• Work shifts as scheduled.
• Manage all allocated leads.
• Sell according to agreed targets for the day.
• Maintain a 90% QA average on all calls.
• Accurately and efficiently capture all customer data.
• Finalise calls at point of contact, where possible.
• Forward accurate policy documents to customers within mandated timeframes.
• Deal with all customers in a professional manner in strict accordance with business culture, products and quality standards.
• Manage time and workloads to ensure that deadlines and targets are met.
• Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.

Skills & Competencies

• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy

Education

Closing Date

21 September 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!