Sales Center Team Lead - Inspire, Coach & Optimize

Wns; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading Business Process Management company in Durban is seeking a passionate Call Centre Team Leader / Assistant Manager to lead a team of inbound Sales Agents. The successful candidate will have strong experience in a customer-centric sales environment and at least 2 years of management experience. This role offers the opportunity to contribute to a positive sales culture and drive performance indicators within a dynamic setting.

Qualifications

• At least 2 years of management experience in a sales environment.
• Ability to lead and mentor a team effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Lead a team of inbound Sales Agents.
• Drive performance indicators in a dynamic setting.
• Contribute to a positive sales culture.

Skills

Strong track record in a customer-centric sales environment

Management experience

Team leadership

Job description

A leading Business Process Management company in Durban is seeking a passionate Call Centre Team Leader / Assistant Manager to lead a team of inbound Sales Agents.

The successful candidate will have a strong track record in a customer-centric sales environment, with at least 2 years of management experience.

This is an excellent opportunity to contribute to a positive sales culture and drive performance indicators in a dynamic setting.