Sales Associate (120hr) - Jet Kabokweni Nelspruit

TFG (The Foschini Group); Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading retail group in Durban is seeking a customer-focused individual to join their team. The role emphasizes exceeding customer expectations, tracking sales performance, and selling a diverse product range while maintaining a strong understanding of fashion and trends. The ideal candidate possesses excellent communication skills and the ability to work independently. They will join a vibrant team committed to outstanding service and continual improvement.

Responsibilities

• Ambassador for the brand and providing amazing customer experience.
• Exceeding customer expectations with best possible solutions.
• Tracking sales performance against target.
• Selling a diverse product range and keeping up to date with trends.
• Searching for new sales opportunities.
• Assisting with stock replenishment.

Skills

Passionate about people

Target driven

Good verbal/written communication skills

Multi-tasking

Ability to work independently

Initiative

Attention to detail

Customer Loyalty

Customer Service Delivery

Negotiation & Selling

Education

Grade 12 (Matric)

Job description

Responsibilities

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people is a must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
About The Team
We at Jet are passionate about putting our customers first, working smart, fast and always doing the right thing. We have a passion to constantly learn and to build trust in all that we do.
We aspire to be the most loved value retailer in Southern Africa through offering fashion for all in the family across clothing and home. We are #GoodForLife.
We are looking for a team player that embodies all of our values while driving high performance. If you are energetic, focused and set on bringing about change, we would love to hear from you.