Sales Assistant

Wispeco Aluminium; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in sales administration is seeking a Full-Time position in Johannesburg. The role focuses on supporting the Stockist department, developing customer relationships, and managing order processes. Candidates should have a Matric certificate, strong communication skills, and be proficient in computer applications, particularly Excel. This position offers growth potential and requires flexibility in working hours. Apply now to become part of a dynamic team!

Qualifications

• Proficient in computer use, especially Excel.
• Excellent communication skills in English, both written and verbal.
• Tertiary qualifications are advantageous.

Responsibilities

• Assist in sales by servicing customers and maintaining related admin.
• Verify accuracy of order product and price information.
• Manage back-order statuses and liaise with buyers for delivery.

Skills

Sales Experience

Customer Service

Data Entry

Time Management

Education

Matric / Grade 12

Tools

Microsoft Excel

Syspro

Job description

Introduction

Position Overview :

This role is pivotal in supporting sales administration and operations functions, ensuring processes in the Stockist department effectively serve customers while projecting a positive and professional image of the business.

Duties & Responsibilities

Key Responsibilities :

• Assist in sales by servicing customers, developing customer relationships, and maintaining related admin.
• Develop product and technical knowledge to enhance customer experience both internally and externally.
• Provide written quotations to customers when required and expedite processing to convert to orders.
• Verify accuracy of order product and price information, ensuring correct processing to prevent errors, delays, or credit issues.
• Manage back-order statuses and liaise with buyers to ensure timely delivery of complete orders.
• Communicate regularly with customers regarding their requirements and order status.
• Share new product or enhancement information to promote upselling opportunities.
• Participate in stock takes, including working overtime, early shifts, and weekends as needed.
• Follow Standard Operating Procedures (SOPs) and best practices relevant to various functions.
• Report any unauthorized, fraudulent, suspicious, unsafe, or unproductive conduct or attempts.
• Maintain housekeeping, security, and safety standards in accordance with company policies.
• Identify and propose operational and service improvements to enhance customer satisfaction and sales.
• Embrace and contribute to the continuous improvement program (20 Keys) of Wispeco.
• Work flexibly, including Saturdays, overtime, or shifts as required.
• Be an active team member, adaptable to perform other functions to support productivity, customer service, and personal development.

Desired Experience & Qualifications

Preferred Requirements :

• Matric / Grade 12 or equivalent; tertiary qualifications are advantageous.
• Proficient in computer use, especially Excel.
• Excellent communication skills in English, both written and verbal.
• Good collaboration skills.
• Knowledge of Syspro and/or Wispeco aluminium products is advantageous.

Preferred Attributes :

• Friendly, energetic team player with quick learning ability and flexibility.
• Can-do attitude with potential for growth and development.

Important Information

Closing date : 21 August 2025

Please note :

This position is not gender-specific. Applicants should consider the physical demands of the role before applying.

HOW TO APPLY

EMAIL : The preferred application method is via the application form linked here.

Contact Person : Heinrich

Key Skills

Sales Experience, Time Management, Data Entry, Customer Service, Microsoft Outlook, Microsoft Word, Computer Literacy, Microsoft PowerPoint, Furniture Sales, Microsoft Excel, Administrative Experience, Sales Support

Employment Type : Full-Time

Experience : N/A

Vacancy : 1