Sales Assistant

Edgray Distributors (Pty) Ltd t/a JUMBO; Ceres; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A retail company in Ceres is looking for a Store Associate to enhance customer experience. Responsibilities include greeting customers, assisting with product inquiries, operating the cash register, and maintaining store organization. The ideal candidate should possess excellent communication skills and work well in a team. Join us to help create an inviting shopping atmosphere!

Qualifications

• Strong communication skills to greet and assist customers.
• Familiarity with retail operations and customer service principles.
• Ability to work collaboratively in a team environment.

Responsibilities

• Welcome shoppers warmly as they enter the store.
• Assist customers in locating products and answering inquiries.
• Stay informed about store products and promotions.
• Restock shelves and organize displays for visual appeal.
• Operate the cash register and handle transactions.
• Manage customer returns in accordance with store policies.
• Maintain store cleanliness and organization.
• Monitor inventory levels and notify management of low stock.
• Promote sales with product suggestions.
• Set up promotional displays and inform customers about deals.
• Monitor for shoplifting and prevent theft.
• Maintain accurate logs of sales and stock movements.
• Collaborate with colleagues for smooth store operations.
• Adhere to company guidelines on service and safety.

Job description

1. Greeting Customers: Welcoming shoppers warmly as they enter the store.
2. Providing Customer Service: Assisting customers in locating products, answering questions, and offering recommendations.
3. Product Knowledge: Staying informed about store products, features, and promotions to effectively assist customers.
4. Stocking and Merchandising: Restocking shelves, organizing displays, and ensuring products are presented attractively.
5. Processing Transactions: Operating the cash register, handling payments, and issuing receipts.
6. Handling Returns and Exchanges: Managing customer returns or exchanges according to store policies.
7. Maintaining Store Cleanliness: Keeping the store tidy, clean, and organized.
8. Monitoring Inventory Levels: Noticing low stock and notifying management, or assisting with stock replenishment.
9. Promoting Sales: Suggesting additional products or special offers to increase sales.
10. Assisting with Promotions: Setting up promotional displays and informing customers about current deals.
11. Security: Monitoring shoplifting and following security procedures to prevent theft.
12. Record Keeping: Maintaining accurate logs of sales, stock movements, or customer interactions if required.
13. Team Collaboration: Working with colleagues to ensure smooth store operations.
14. Following Store Policies: Adhering to company guidelines on customer service, safety, and sales procedures.