Sales Administrator - Ballito

Ithemba Recruitment- Sourcing Top Talent; Compensation; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment firm is looking for a Sales Administrator in KwaZulu-Natal. The successful candidate will maintain sales and customer records, handle customer queries, and support the sales team with administrative tasks. Ideal candidates will have a matric qualification and 3 to 5 years of administration experience, including 2 to 3 years in sales administration. Proficiency in Excel, Word, and Outlook is essential for this role.

Qualifications

• 3 - 5 years of administration experience required.
• 2 - 3 years of sales administration experience required.
• Extensive computer knowledge, particularly in Excel, Word, and Outlook.

Responsibilities

• Maintain and update sales and customer records.
• Order stock from the procurement department.
• Handle urgent calls and emails when sales brokers are unavailable.
• Develop and maintain filing systems for sales records.

Skills

Computer knowledge

Sales administration

Collaboration

Customer service

Education

Matric

Tools

Excel

Word

Outlook

Job description

About the job Sales Administrator - Ballito

Duties and responsibilities:

• Maintain and update sales and customer records
• Ordering stock from the procurement department
• Requesting and purchasing groceries for branch
• Contacting customers by phone or email to answer queries and obtain missing information.
• Directing feedback from customers to relevant departments.
• Ensuring all Sales brokers have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales brokers are unavailable, answering customer queries, informing them of delays
• Collaborating with other departments to ensure sales, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems to maintain sales records, and prepare reports.
• Loading of sales onto system timeously
• Prepare Banking schedules to be sent to the relevant department
• Compile and keep a record of staff attendance and leave
• Reconcile petty cash on a monthly basis and submit to the accounts department
• Complete all-new recruitment documents correctly and submit to the HR department
• Complete all disengaged staff documents and correctly submit to the HR department
• Reconcile vouchers and gifts on the system - Vend
• Check and submit monthly commissions for the sales team
• Supporting the sales department with all other ad hoc and administrative tasks

Qualifications and experience:

• Matric
• 3 - 5 years Administration experience
• 2 -3 years Sales Administrationexperience
• Extensive computer knowledge, including Excel, Word and Outlook