Sales Administration

The Legends Agency; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A dynamic sales agency in Cape Town is seeking a detail-oriented individual for a role focused on purchase order management, customer support, and inventory coordination. You will assist sales consultants, manage stock levels, and ensure accurate content on the website. Strong administrative skills and effective communication with clients are essential. This position offers an opportunity to contribute to a fast-paced team environment.

Responsibilities

• Compile and issue purchase orders ensuring accuracy.
• Manage administrative tasks for sales consultants.
• Monitor stock levels and coordinate with suppliers.
• Add and edit products on the website.
• Ensure sales-related administration is completed.

Job description

Responsibilities

• Purchase Order Management:
  • Compile and issue purchase orders based on requests from sales consultants, ensuring accuracy and completeness.
  • Process estimates, sales orders, and purchase orders, ensuring they align with budgetary constraints and correct markups.
• Sales Consultant and Customer Support:
  • Manage administrative tasks for sales consultants, including order processing, record updates, and documentation.
  • Assist walk-in customers and handle incoming calls, addressing sales-related queries.
  • Convert leads to sales through effective communication, follow-ups, and a positive attitude.
  • Build and maintain long-term relationships with clients, ensuring their satisfaction, answering their questions, and meeting their needs.
  • Provide post-meeting follow-up with clients, checking calendars and trackers to ensure consultants attend scheduled meetings.
  • Handle customer care for sales, deliveries, and services, ensuring timely feedback.
• Inventory and Vendor Coordination:
  • Monitor stock levels and coordinate with suppliers to replenish inventory as needed.
  • Work with the logistics team to ensure the timely receipt of goods.
  • Maintain communication with existing suppliers to ensure smooth operations and resolve any order discrepancies or delays.
  • Assist with obtaining quotes from various courier companies and book couriers when required.
• Website and Content Management:
  • Add and edit products on the backend of the website.
  • Maintain and ensure the accuracy of all content and pricing on the website.
• General Duties:
  • Ensure all sales-related administration is efficiently completed, adhering to company policies and procedures.
  • Care for company tools provided and adhere to company policies regarding their use.
  • Perform ad hoc duties as required to support the team and operations.