Risk Consultant

Nedbank Private Wealth; Durban; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading financial institution in Durban is seeking a Risk Consultant for full-time employment. The role involves expanding the client base, managing sales, and ensuring compliance with industry standards. Candidates should possess at least 1-2 years of experience in sales within the financial industry, engage in building strong client relationships, and have a solid educational background. Competitive candidates will have strong data analysis and business writing skills to excel in this position.

Qualifications

• 1 - 2 years as a Sales Consultant in a Financial industry.
• Experience with client queries and complaints management.
• Ability to generate revenue through client services.

Responsibilities

• Identify and recommend opportunities to enhance processes.
• Monitor and manage sales on a daily, weekly, and monthly basis.
• Build relationships with clients through regular contact.

Skills

Sales Experience

Client Relationship Management

Data Analysis

Business Writing Skills

Education

Matric / Grade 12 / National Senior Certificate

Advanced Diplomas / National 1st Degrees

Bachelor of Commerce: Banking or Accounting

Tools

Access Control System

Business Analysis Tools

Job description

Risk Consultant

Job Requisition - 141863

Closing Date - 23 September 2025

Location - KZN

Cluster - Nedbank Wealth - Division - Nedbank Insurance

Preference will be given to applicants from Underrepresented Groups

Job Family

Sales And Services

Leadership Pipeline

Manage Self : Technical

FAIS Affected

FAIS Affected - Yes

Job Purpose

To attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg : staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Follow laid down processes in opening of accounts by using checklist and account opening matrix.
• Complete weekly compliance training and assessment online to keep up to date on changes.
• Keep relevant compliance Letter of Authority up to date and inform clients at each interaction.
• Action daily control reports and attach correct documentation.
• Identify new clients and their needs through needs analysis and provide a suitable solution.
• Cross sell to existing clients by establishing need through financial fitness discussions.
• Obtain referrals from existing clients as well as leads from other Business Units through area collaboration.
• Ensure that every deal done is priced in line with Business Unit objective and strategy.
• Generate revenue through charging for ad hoc services provided to clients.
• Monitor and manage sales on a daily; weekly and monthly basis in order to achieve monthly targets.
• Increase market share by converting secondary clients to primary clients and ensuring accounts are entrenched.
• Participate in end of day discussion and apply recommendations from manager to optimise sales results.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and / or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for them.
• Ensure that client complaints and queries are resolved timeously by using relevant complaints system.
• Adhere to the ask once promise to clients according to Nedbank strategy.
• Build relationships with clients through regular contact and having an individual interest in them.
• Network with internal stakeholders to collaborate in order to provide complete solution to clients.
• Obtain regular feedback from clients by requesting completion of feedback forms.
• Mitigate risk to Nedbank by identifying and verifying clients manually or using relevant technology.
• Adhere to clean desk policy to minimise risk of exposing client confidentiality.
• Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.

Minimum Experience

1 - 2 years as a Sales Consultant in a Financial industry

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas / National 1st Degrees

Preferred Qualification

Bachelor of Commerce : Banking or accounting. FAIS qualification Regulatory Examinations 1.

Technical / Professional Knowledge

• Business terms and definitions
• Data analysis
• Governance Risk and Controls
• Nedbank policies and procedures
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Nedbank culture
• Cluster Specific Operational Knowledge
• Banking knowledge

Behavioural Competencies

• Continuous Learning
• Energy
• Advancing Sales Discussions
• High-Impact Communication
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction

Please contact the Nedbank Recruiting Team at

Required Experience :

Contract

Key Skills

Access Control System,B2C,Business Analysis,Data Structures,Affiliate Marketing,Loans

Employment Type :

Full Time

Experience :

years

Vacancy :

1