Retail Store Manager: Lead Team & Customer Experience

Top Vitae Recruitment; Alberton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency seeks an experienced Store Manager in Alberton, South Africa. The ideal candidate will oversee store operations while providing exemplary customer service through effective staff management and product showcasing. Applicants should have at least 5 years of retail management experience, proficiency in MS Office, and strong communication skills. The role demands attention to detail, negotiation ability, and the capacity to work under pressure, making it essential for the candidate to thrive in a fast-paced environment.

Qualifications

• Minimum 5 years of previous retail management experience required.
• Proficient in MS Office applications is essential.
• Experience with Sage Evolution is advantageous.

Responsibilities

• Schedule and delegate tasks to employees while monitoring performance.
• Maintain accurate bank balances and conduct cash-ups.
• Prepare daily, weekly, and monthly reports.
• Establish strong relationships with customers.
• Enforce company policies and address customer concerns.

Skills

Verbal and written communication

Team player

Negotiation ability

Detail-oriented

Time management

Active listening

Results-driven

Multitasking

Ability to work under pressure

Analytical skills

Education

Grade 12/Matric

Tools

MS Office

Sage Evolution

Job description

A leading recruitment agency seeks an experienced Store Manager in Alberton, South Africa. The ideal candidate will oversee store operations while providing exemplary customer service through effective staff management and product showcasing. Applicants should have at least 5 years of retail management experience, proficiency in MS Office, and strong communication skills. The role demands attention to detail, negotiation ability, and the capacity to work under pressure, making it essential for the candidate to thrive in a fast-paced environment.