Retail Store Manager: Lead Sales & Service Excellence

Clicks Group Limited; KwaZulu-Natal; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company is seeking a Store Manager in KwaZulu-Natal to ensure efficient store operations and service excellence. The ideal candidate will have a minimum of 2 years’ experience in retail management and possess a strong background in financial management, customer service, and merchandising. This role includes driving sales, managing stock, and enhancing customer experiences, embodying the company's values and objectives.

Qualifications

• Minimum 2 years’ experience in a store management role within a retail/FMCG environment.
• Experience with budgets and financial statements.

Responsibilities

• Ensure efficient store operations and service excellence.
• Achieve financial performance by driving sales and managing expenses.
• Manage stock and ensure compliance with policies.
• Drive customer loyalty and ensure great customer experiences.

Skills

Financial management

Customer service excellence

Retail/FMCG background

Strong managerial skills

Problem-solving skills

Planning and organizing skills

Results and target driven

Knowledge of stock management

Knowledge of labour legislation

Education

Grade 12 (Maths 50% and English 50%)

B. Degree or Diploma in retail/finance management

Job description

A leading retail company is seeking a Store Manager in KwaZulu-Natal to ensure efficient store operations and service excellence. The ideal candidate will have a minimum of 2 years’ experience in retail management and possess a strong background in financial management, customer service, and merchandising. This role includes driving sales, managing stock, and enhancing customer experiences, embodying the company's values and objectives.