Retail Store Manager- Kraaifontein, Western Cape – R40 000 to R45 000

The Legends Agency; Kraaifontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail organization in Kraaifontein is seeking an experienced Retail Store Manager to lead store operations and drive performance. The ideal candidate will manage staff, achieve sales targets, and ensure exceptional customer service in a fast-paced environment. A National Diploma and at least 4 years of retail management experience are required. If you're results-driven and passionate about retail, this role offers a great opportunity for career advancement.

Qualifications

• Minimum 4 years of retail experience with proven management experience.
• Strong communication and negotiation skills.
• Proficient in Microsoft Office and retail operating systems.

Responsibilities

• Manage store operations including sales performance and staff leadership.
• Achieve sales targets and profitability through effective budgeting.
• Ensure high standards of customer service and resolve queries.

Skills

Leadership

Communication

Negotiation

Results-driven mindset

Education

National Diploma in Business Administration, Commerce, Accounting, or related field

Tools

MS Office

Retail operating systems

Job description

Retail Store Manager- Kraaifontein, Western Cape – R40 000 to R45 000

An exciting opportunity is available for an experienced Retail Store Manager to lead and drive performance within a well-established retail environment. This role is ideal for a hands‑on leader with a strong commercial mindset and a passion for people, customer experience, and operational excellence.

Key Responsibilities:

• Full management of store operations, including sales performance, staff leadership, stock control, and administration
• Achieving sales targets and profitability through effective budgeting and cost control
• Ensuring high standards of customer service and resolving customer queries professionally
• Maintaining compliance with internal policies, procedures, and regulatory requirements
• Driving team performance, engagement, and a positive store culture
• Leveraging digital systems to optimise inventory and operational processes

Minimum Requirements:

• National Diploma in Business Administration, Commerce, Accounting, or a related field
• Minimum 4 years retail experience, including proven management experience
• Strong communication and negotiation skills
• Proficient in MS Office and retail operating systems

What We Are Looking For:

• Strong leadership and decision‑making ability
• Results‑driven with an achievement‑oriented mindset
• Comfortable managing complexity in a fast‑paced retail environment
• Self‑aware, resilient, and motivated to add continuous value

If you are ready to take the next step in your retail management career and thrive in a performance‑driven environment, we'd love to hear from you.