Retail Store Manager

The Legends Agency; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail solutions provider is seeking a Retail Store Manager in Fourways, Johannesburg. This role will involve overseeing a specialist retail team focused on premium water purification products. The successful candidate will be responsible for driving sales performance, ensuring compliance with brand standards, and providing excellent customer service. The ideal applicant will have 3–5 years of retail experience, including 1–2 years in a management role, and possess strong leadership skills.

Qualifications

• 3–5 years retail experience with at least 1–2 years in a management role.
• Strong leadership and people management skills are essential.
• Must be organised, responsible, and able to work independently.

Responsibilities

• Oversee daily store operations to ensure efficiency and compliance.
• Lead, motivate, and manage store staff to achieve targets.
• Drive sales performance through customer engagement.

Skills

Retail experience

Leadership skills

Customer service

Sales-driven mindset

Job description

Retail Store Manager
Lead a specialist retail team in premium water purification solutions
Fourways, Johannesburg | Market Related

About Our Client
Our client is a well‑known South African brand specialising in water purification and filtration solutions for homes and businesses. With a strong retail presence and a reputation for quality products and expert advice, the business is focused on delivering reliable, health‑focused solutions to its customers. This role offers the opportunity to manage a specialist retail store within a stable and growing brand.

The Role: Retail Store Manager

The Retail Store Manager is responsible for the overall performance and day‑to‑day management of the Fourways store. The role focuses on driving sales, leading a small retail team, and ensuring customers receive knowledgeable and professional service aligned with the brand’s standards.

Key Responsibilities

• 3–5 years retail experience, with at least 1–2 years in a store management role
• Oversee daily store operations to ensure efficiency and compliance
• Lead, motivate, and manage store staff to achieve sales and service targets
• Drive sales performance through customer engagement and product knowledge
• Manage stock control, merchandising, and loss prevention
• Ensure excellent customer service and handle escalated queries
• Maintain store presentation in line with brand guidelines
• Compile basic reports and provide feedback to management

About You

• 3–5 years retail experience, including 1–2 years in a management role
• Strong leadership and people management skills
• Sales‑driven with a customer‑focused mindset
• Organised, responsible, and able to work independently
• Own car and valid driver’s licence highly advantageous, or proven reliable transport to Fourways