Retail Store Manager

Top Vitae Recruitment; Johannesburg; On-site; ZAR 200,000 - 350,000; Full time

Job summary

A retail management company in Johannesburg is looking for a dynamic Store Manager to provide exemplary customer service and oversee staff operations. The ideal candidate should have 5 years of retail management experience, proficiency in MS Office, and ability to foster strong customer relationships. This role is key to maintaining efficient store operations and team success.

Qualifications

• 5 years of previous retail management experience.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

Responsibilities

• Scheduling and delegating tasks to employees.
• Maintaining accurate bank balances.
• Conducting cash-ups, preparing reports.

Skills

Retail management

Customer service

Communication

Team collaboration

Education

Grade 12 / Matric

Tools

MS Office

Sage Evolution

Job description

Overview

The ideal candidate is a dynamic individual who will fill the role of Store Manager, responsible for providing exemplary customer service through product showcasing and overseeing staff operations.

Responsibilities

• Scheduling and delegating tasks to employees, monitoring their performance, and ensuring efficient store operations
• Maintaining accurate bank balances
• Conducting cash-ups, and preparing daily, weekly, and monthly reports
• Establishing strong customer relationships
• Enforcing company policies and procedures
• Addressing customer concerns both in-store and telephonically
• Fostering collaboration with various departments within the group are also vital aspects of the position

Qualifications

• Grade 12 / Matric
• 5 years of previous retail management experience.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

Competencies

• Proficiency in verbal and written communication
• Excellent team player with a high level of integrity and a passion for team success.
• Ability to negotiate.
• Detail Orientated
• Ability to manage time / prioritise
• Active Listening ability
• High Achiever / Results Driven
• Ability to multitask.
• Ability to work under pressure.
• Excellent analytical, problem-solving and organisational skills

Please consider your application unsuccessful if you have not received a response within two weeks of applying.