Retail Sales Manager

AtripleA Recruitment & Temps; Pretoria; On-site; ZAR 300,000 - 420,000; Full time

Job summary

A leading recruitment agency is looking for a dynamic Retail Sales Manager in Pretoria to lead their in-store team and enhance sales performance. The successful candidate will focus on exceptional customer service, team productivity, and brand presence. Responsibilities include allocating sales targets, ensuring team performance, managing daily operations, and promoting ongoing staff training. Key requirements are 5+ years of management experience, fluency in English and Afrikaans, and strong computer skills. Retail hours with a shift roster are required.

Qualifications

• Minimum 5 years’ management experience with a proven track record of exceeding sales targets.
• Ability to build strong working relationships and lead a team effectively.
• Valid driver’s license and own transport.
• Minimum 5 years of management experience with sales targets.
• Driver’s license and own transport.
• Willingness to work retailer hours; 195 hours per month.

Responsibilities

• Allocate sales targets and ensure team performance meets or exceeds expectations.
• Ensure consistent delivery of excellent customer service.
• Maintain high merchandising and store presentation standards.
• Lead, motivate, mentor, and develop the store team to maximize sales.
• Manage daily store operations, sales activities, and staff performance.
• Enforce work procedures and address non‑compliance appropriately.
• Provide daily sales reporting to management and staff.
• Ensure ongoing staff training, development, and strong product knowledge.

Skills

Strong computer skills (Excel, Email)

Fluent in English

Fluent in Afrikaans

Basic HR knowledge

Bilingual English Afrikaans

Education

Matric / Senior Certificate

Tools

Excel

Email

Job description

Job title : Retail Sales Manager

Locations : Pretoria

Job Overview

We are seeking a dynamic and hands‑on Retail Sales Manager to lead our in‑store team and drive sales performance. The successful candidate will be based on the sales floor, ensuring exceptional customer service, staff productivity, and strong brand presence. This role requires a motivated leader with a proactive “can‑do” attitude and strong attention to detail.

Key Responsibilities

• Allocate sales targets and ensure team performance meets or exceeds expectations.
• Ensure consistent delivery of excellent customer service.
• Maintain high merchandising and store presentation standards.
• Lead, motivate, mentor, and develop the store team to maximise sales.
• Manage daily store operations, sales activities, and staff performance.
• Enforce work procedures and address non‑compliance appropriately.
• Provide daily sales reporting to management and staff.
• Ensure ongoing staff training, development, and strong product knowledge.

Requirements & Skills

• Matric / Senior Certificate.
• Strong computer skills (Excel, Email).
• Fluent in English and Afrikaans (both essential).
• Minimum 5 years’ management experience with a proven track record of exceeding sales targets.
• Ability to build strong working relationships and lead a team effectively.
• Valid driver’s license and own transport.
• Ability to remain calm under pressure and adapt quickly to changes.
• Basic HR knowledge.
• Willingness to work retail hours (195 hours / month; shift roster).