Restaurant Supervisor - Hotels

The Capital Hotels, Apartments & Resorts; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality brand is seeking a Restaurant Supervisor to oversee the daily operations of the Restaurant, Bar, Room Service, and Conferencing at the hotel. The ideal candidate should have a background in hospitality, possess great leadership and customer service skills, and be able to work under pressure. This position requires a proactive, team-oriented individual who can maintain high service standards and is ready to lead by example.

Qualifications

• Exceptional customer service orientation and communication skills.
• Ability to work under pressure and solve problems effectively.
• Team leader with a proactive approach.

Responsibilities

• Supervise and coordinate daily activities in the Restaurant and Bar.
• Serve as second-in-charge to the F&B Manager.
• Ensure high standards of service in F&B operations.

Skills

Problem Solving

Customer Service

Communication

Teamwork

Leadership

Interpersonal Skills

Education

Matric

Hospitality Qualification or Similar

Job description

Job title : Restaurant Supervisor - Hotels

Job Location : Western Cape, Cape Town

Deadline : December 10, 2025

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Description :

The F&B Supervisor is responsible for supervising and coordinating the daily activities for the Restaurant, Bar(s), Room Service, Conferencing and Functions at the Hotel. The position is primarily concerned with two main functional activities : supervision and front of house. The F&B Supervisor is second-in-charge to the F&B Manager and takes charge and runs the F&B operations in the absence of the F&B Manager.

Minimum Requirements

• Matric
• Hospitality Qualification or Similar
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Friendly, courteous and service-orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable / Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills
• Hospitality / Hotel / Restaurant jobs