Restaurant Store Manager: Lead Ops, Service & Growth

Pedros; Durban; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A popular restaurant chain seeks an experienced Restaurant Manager in Durban, KwaZulu-Natal. Key responsibilities include overseeing operations, managing stock and staff, ensuring compliance with quality standards, and optimizing profitability. Candidates must have at least 3 years of experience in restaurant management and possess strong customer service, management, and organizational skills. This role requires effective problem-solving and communication abilities, as well as familiarity with GAAP and Micros systems.

Qualifications

• Minimum 3 years of related store manager experience required.
• Experience in fast-food service or restaurant management.
• Strong verbal communication skills.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and compliance with procedures.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and ensure high service levels.
• Motivate staff to meet sales and profitability targets.
• Conduct daily opening and closing procedures.

Skills

Customer service skills

Management skills

Organizational skills

Problem-solving skills

Tools

GAAP

Micros

Job description

A popular restaurant chain seeks an experienced Restaurant Manager in Durban, KwaZulu-Natal. Key responsibilities include overseeing operations, managing stock and staff, ensuring compliance with quality standards, and optimizing profitability. Candidates must have at least 3 years of experience in restaurant management and possess strong customer service, management, and organizational skills. This role requires effective problem-solving and communication abilities, as well as familiarity with GAAP and Micros systems.