Restaurant Ops Leader: Service & Profit Growth

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A local fast-food chain in KwaZulu-Natal is seeking a Restaurant Manager to oversee operations, maintain quality standards, and manage staff. The ideal candidate has a minimum of 3 years of experience in restaurant and fast-food service, strong management skills, and is customer-focused. Responsibilities include ensuring compliance with health regulations, handling customer complaints, and maximizing profitability. This role is crucial for driving performance and enhancing customer relations.

Qualifications

• Minimum 3 years related experience in restaurant and fast-food service.
• GAAP experience and knowledge is advantageous.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure compliance with health and safety regulations.
• Manage staff and conduct performance evaluations.
• Handle customer complaints and maintain service levels.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer service and good verbal communication skills

Problem-solving skills

Job description

A local fast-food chain in KwaZulu-Natal is seeking a Restaurant Manager to oversee operations, maintain quality standards, and manage staff. The ideal candidate has a minimum of 3 years of experience in restaurant and fast-food service, strong management skills, and is customer-focused. Responsibilities include ensuring compliance with health regulations, handling customer complaints, and maximizing profitability. This role is crucial for driving performance and enhancing customer relations.