Restaurant Operations Manager — South Africa & Worldwide

Club Med; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading vacation resort company in Cape Town seeks a Gentle Organizer (G.O) to coordinate restaurant operations. The ideal candidate will lead a team of 30-50 employees, ensuring exceptional service for up to 1,000 guests. Responsibilities include quality assurance, stock management, and guest relations. This role offers accommodation, access to resort facilities, and tailored training for career advancement.

Benefits

Accommodation provided

Access to resort facilities

Tailored training throughout career

Internal and international mobility opportunities

Qualifications

• Capable of building trust and connections with guests.
• Sharp eye for detail and conflict resolution.
• Ability to make key decisions for service quality.

Responsibilities

• Coordinate restaurant operations ensuring flawless service.
• Lead and supervise a team of 30 to 50 employees.
• Guarantee quality of guest welcome and dining room service.
• Manage stocks and orders for products and consumables.
• Boost additional sales in collaboration with specialists.
• Ensure compliance with quality and hygiene regulations.
• Adapt strategies for guest satisfaction.
• Serve as an ambassador for the Bar and Restaurant department.

Skills

Sociable

Organized

Responsible

Strong communication

Job description

A leading vacation resort company in Cape Town seeks a Gentle Organizer (G.O) to coordinate restaurant operations. The ideal candidate will lead a team of 30-50 employees, ensuring exceptional service for up to 1,000 guests. Responsibilities include quality assurance, stock management, and guest relations. This role offers accommodation, access to resort facilities, and tailored training for career advancement.