Restaurant Operations Manager — Service, Profitability & People

Pedros; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A local restaurant chain in Durban is looking for a Restaurant Manager to oversee operations. The ideal candidate will have a minimum of 3 years experience in restaurant or fast-food service, strong management skills, and excellent customer service skills. Responsibilities include managing staff, ensuring quality standards, and maximizing profitability. Applicants with GAAP knowledge will have an advantage. This role offers the opportunity to develop and lead a team in a busy environment.

Qualifications

• Minimum 3 years related experience in a restaurant or fast-food setting.
• Knowledge of GAAP is advantageous.
• Strong management and organizational skills are required.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards of food and SOPs are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and motivate staff to meet sales targets.
• Conduct daily opening and closing procedures.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer service

Good verbal communication skills

Problem-solving skills

Job description

A local restaurant chain in Durban is looking for a Restaurant Manager to oversee operations. The ideal candidate will have a minimum of 3 years experience in restaurant or fast-food service, strong management skills, and excellent customer service skills. Responsibilities include managing staff, ensuring quality standards, and maximizing profitability. Applicants with GAAP knowledge will have an advantage. This role offers the opportunity to develop and lead a team in a busy environment.