Restaurant Manager

CA Support; Worcester; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A restaurant management group in Worcester is looking for an experienced Restaurant Manager to oversee daily operations, ensuring exceptional customer service and operational efficiency. Key responsibilities include managing stock and quality control, leading financial operations, and motivating staff. Applicants should have significant restaurant management experience and strong people management skills. This is a great opportunity for a passionate leader to make a significant impact.

Qualifications

• Proven restaurant management experience is essential.
• Ability to handle financial management effectively.
• Strong people management skills and experience.

Responsibilities

• Lead daily operations and ensure excellent customer service.
• Manage stock and maintain quality control.
• Oversee financial documentation and budgeting.

Skills

Management skills

People management

Financial management

Computer literacy

Education

Restaurant management experience

Job description

We are seeking an experienced Restaurant Manager to lead and oversee all restaurant operations, ensuring smooth daily functioning and an exceptional customer experience.

RESPONSIBILITIES:

• Stock & Quality: Forecast, order, and manage stock; oversee food production and quality control.
• Cleanliness & Equipment: Maintain restaurant appearance and equipment functionality.
• Shift & Admin: Plan shifts, manage records, timesheets, and financial documentation.
• Financial Management: Cash handling, daily reconciliation, profit monitoring, and budgeting.
• HR & Team: Train, motivate, and manage staff; handle recruitment, discipline, and engagement.
• Customer Experience: Handle complaints, monitor satisfaction, and liaise with franchisor.
• Health & Safety: Ensure compliance and manage theft prevention.

REQUIREMENTS:

• Computer literate
• Management skills
• Restaurant management experience
• People management experience
• Knowledge and experience of HR practices
• Knowledge and experience in operational financial management