Restaurant Manager

Fouche & Co Recruitment; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a Restaurant Manager in Durban, responsible for overseeing daily operations and maintaining high service standards. The ideal candidate should have proven experience in hospitality management, strong leadership, and excellent communication skills. This hands-on role focuses on staff training, customer service, and operational excellence. The position requires weekend availability and reliable transport. Competitive remuneration applies. Only shortlisted candidates will be contacted.

Qualifications

• Proven experience in hospitality or restaurant management.
• Excellent communication and customer-handling skills.
• Ability to work late hours when required.
• Strong leadership and people-management abilities.
• Ability to multitask and work under pressure.
• Strong organizational and problem-solving skills.
• Reliable transport is essential.
• Ability to work Monday to Sunday (with 1 / 2 days off per week).

Responsibilities

• Oversee daily restaurant operations to ensure efficient service delivery.
• Manage, train, and motivate front-of-house staff.
• Maintain high customer service standards and manage escalations.
• Oversee staff scheduling, attendance, and performance.
• Ensure hygiene, safety, and operational standards are consistently met.
• Assist with stock control, ordering, and supplier coordination.
• Conduct cash-ups and manage daily operational controls.
• Handle opening and closing procedures.
• Support senior management in implementing service improvements.
• Monitor service flow and ensure effective floor management.
• Uphold company policies and operational processes.
• Ensure smooth communication between kitchen and floor teams.
• Contribute to a well-organized and professional work environment.

Skills

Leadership skills

Customer service skills

Communication skills

Organizational skills

Job description

The Restaurant Manager will be responsible for overseeing daily front-of-house operations and ensuring an efficient, customer-focused environment.

This role includes leading and developing the service team, maintaining operational standards, and supporting management initiatives.

The successful candidate will play a key role in service quality, staff performance, and overall customer experience.

They will also assist in maintaining controls and ensuring smooth day-to-day functioning.

Key Responsibilities

• Oversee daily restaurant operations to ensure efficient service delivery.
• Manage, train, and motivate front-of-house staff.
• Maintain high customer service standards and manage escalations.
• Oversee staff scheduling, attendance, and performance.
• Ensure hygiene, safety, and operational standards are consistently met.
• Assist with stock control, ordering, and supplier coordination.
• Conduct cash-ups and manage daily operational controls.
• Handle opening and closing procedures.
• Support senior management in implementing service improvements.
• Monitor service flow and ensure effective floor management.
• Uphold company policies and operational processes.
• Ensure smooth communication between kitchen and floor teams.
• Contribute to a well‑organised and professional work environment.

Key Attributes

• Hands‑on leadership style
• Strong attention to detail
• Customer‑focused approach
• Calm and solutions‑driven mindset
• Positive attitude and collaborative nature

Requirements

• Proven experience in hospitality or restaurant management.
• Excellent communication and customer‑handling skills.
• Ability to work late hours when required.
• Strong leadership and people‑management abilities.
• Ability to multitask and work under pressure.
• Strong organisational and problem‑solving skills.
• Reliable transport is essential.
• Ability to work Monday to Sunday (with 1 / 2 days off per week).

Remuneration

R

• Only shortlisted candidates will be contacted