Residential Property Administrator

The Focus Group; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable property management firm in Pretoria is seeking a Residential Property Administrator. The role involves managing student accommodation, ensuring occupancy rates, and handling billing and arrear management. Candidates should have 2-3 years of experience in property management and a Matric with a National Diploma. Strong reconciliation and communication skills are essential.

Qualifications

• Minimum 2-3 years in Property Management.
• Experience in Student Accommodation is advantageous.

Responsibilities

• Ensure buildings' occupancy rate is achieved.
• Capture new lease details and process amendments.
• Manage student accommodation rentals and queries.

Skills

Reconciliation skills

Numeracy skills

Proficiency in software packages

Attention to detail

Communication skills

Time management

Education

Matric and a National Diploma

Job description

Residential Property Administrator

Division: Property Management
Location: Pretoria
Reporting to: Property Manager

Purpose of the Role

• Ensure buildings' occupancy rate is achieved.
• Capture new lease details accurately and process amendments.
• Manage student accommodation rentals and queries, including fines, arrears, and payments.

Key Responsibilities

• Property Administration
  • Monitor applications on the website and support channels.
  • Verify student lists from universities and manage defunded students.
• Leasing
  • Vet documents, perform credit checks, and ensure lease accuracy.
  • Update student details on relevant systems.
  • Report on occupancy levels and vacancies.
• Billing & Statements
  • Generate monthly lease billings and statements.
  • Process debit runs and post batches in PIMS and Great Plains.
  • Monitor payment allocations and create reconciliations when needed.
• Arrear Management
  • Ensure rental payments are made on time.
  • Issue letters of demand and manage AOD repayments.
  • Facilitate handovers for defaulting students.
• General Administration
  • Compile monthly management reports.
  • Manage account closures and deposit refunds.

Skills & Competencies

• Strong reconciliation and numeracy skills.
• Proficiency in relevant software packages.
• Excellent attention to detail and communication skills.
• Ability to influence, guide, and relate to student needs.
• Deadline-driven with strong time management.
• Innovative and process oriented.

Qualifications & Experience

• Education: Matric and a National Diploma.
• Experience: Minimum 2–3 years in Property Management.
• Experience in Student Accommodation is advantageous.