RESERVATIONS & REVENUE MANAGER (STELLENBOSCH)

MPRTC; Stellenbosch; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A luxury hospitality property in Stellenbosch is seeking a skilled Reservations & Revenue Manager to oversee their reservations department. The ideal candidate will have over three years of experience in a luxury environment, with a strong focus on guest service and revenue management principles. Proficiency in MS Office and leadership skills are essential. This role also requires the flexibility to work weekends and public holidays.

Qualifications

• 3+ years’ experience in a reservations management role, preferably in a luxury / 5-star environment.
• Solid knowledge of revenue management principles.
• Ability to perform under pressure in a fast-paced environment.

Responsibilities

• Oversee reservations department at a luxury 5-star property.
• Drive guest service initiatives and enhance revenue management strategies.
• Ensure efficient operation of booking systems.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Attention to detail

Proficiency in MS Office

Education

Grade 12 and a relevant hospitality qualification

Tools

Booking systems

Job description

Overview

We are looking for a skilled and service-driven Reservations & Revenue Manager to oversee our reservations department at a luxury 5-star property. This role is ideal for an experienced hospitality professional with a passion for guest service and a strong background in reservations and revenue management.

Requirements

• Grade 12 and a relevant hospitality qualification.
• 3+ years’ experience in a reservations management role, preferably in a luxury / 5-star environment.
• Strong leadership, communication, and interpersonal skills.
• Solid knowledge of revenue management principles and booking systems.
• Proficiency in MS Office (Excel essential).
• Excellent organizational skills and attention to detail.
• Ability to perform under pressure in a fast-paced environment.
• Flexibility to work weekends and public holidays as needed.