Repair Technician (m/f/d) for WORX, Kress, CAT and WESCO

Positec Germany GmbH; Kempton Park; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading power tools company based in Kempton Park is seeking a skilled technician to ensure the repair and maintenance of electric and petrol-powered garden tools. The ideal candidate will have a technical background and strong troubleshooting skills. Responsibilities include diagnosing faults, performing maintenance checks, and keeping service documentation accurate. Familiarity with brands like Makita and Bosch is a plus. Join a dynamic team focused on quality and customer satisfaction.

Qualifications

• Technical qualification or proven hands-on experience in tool or equipment repair.
• Strong mechanical and electrical problem-solving capabilities.
• Experience in a workshop, technical service or repair environment.

Responsibilities

• Diagnosing and repairing faults in electric and petrol-powered garden and power tools.
• Carrying out routine maintenance, servicing and safety checks.
• Maintaining accurate service records and repair logs.

Skills

Technical background

Troubleshooting skills

Practical experience

Brand familiarity

Digital basics

Customer orientation

Job description

Our Vision

In this role, you ensure that our electric and petrol-powered garden and power tools are repaired and maintained to the highest standards. With your technical expertise, structured working style and hands-on mindset, you play a key role in delivering excellent service quality and smooth workshop operations.

Why us?

Your profile

• Technical background:You have a technical qualification or proven hands-on experience in tool or equipment repair.

• Troubleshooting skills:Strong mechanical and electrical problem-solving capabilities.

• Practical experience:Experience in a workshop, technical service or repair environment. You are comfortable working independently as well as within a team.

• Brand familiarity:Familiarity with brands such as Makita, Bosch, Stihl or Ryobi is an advantage.

• Digital basics:Basic computer skills for inventory management and service tracking.

• Working style:You work in a structured, reliable and quality-focused manner.

• Customer orientation:Clear communication skills and a service-oriented mindset. You enjoy supporting others with your technical expertise.

Your mission

• You are keeping the overview:Diagnosing and repairing faults in electric and petrol-powered garden and power tools. You ensure that repairs are carried out efficiently and to a high quality standard.

• Ensuring safety and quality:Carrying out routine maintenance, servicing and safety checks on equipment. You make sure that all tools meet safety and performance requirements.

• Hands-on technical work:Disassembling, cleaning and reassembling tools using appropriate techniques and equipment.

• Structured documentation:Maintaining accurate service records, repair logs and technical documentation. You document all work clearly to support transparency and traceability.

• Securing parts availability:Identifying required spare parts and initiating orders for ongoing repairs.

• Stock control:Managing the inventory of spare parts and consumables. You keep stock levels under control and ensure smooth availability.

• You are an order and organization expert:Receiving, labeling and storing incoming tools and spare parts correctly.

• Sharing expertise:Supporting customers and technicians in identifying and issuing the correct spare parts. You act as a reliable technical contact when questions arise.

• High workshop standards:Ensuring a clean, organized and safe workshop and storage environment.

• Professional communication:Liaising with suppliers regarding parts availability and pricing. You communicate clearly and professionally with external partners.

• Reliable processes:Supporting warranty claim processing and related documentation.