Remote Short-Term Insurance Claims Specialist

Insure Connect Services; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading insurance company in Cape Town is seeking a Short Term Insurance Claims Administrator to provide comprehensive claims support across Commercial, Personal, and Motor Lines. The role involves managing claims from initiation to resolution, maintaining high service standards, and engaging effectively with clients and stakeholders. Ideal candidates will have at least 3 years of experience in short-term insurance claims and excellent communication skills. The position supports remote work arrangements.

Qualifications

• Minimum 3 years’ experience in Short Term Insurance Claims (Commercial, Personal, and Motor).
• Strong communication skills (verbal and written).
• Set up for remote work in the event of loadshedding or internet failure.

Responsibilities

• Receive and process claims notifications across portfolios.
• Assess claims validity and estimate values.
• Appoint assessors or loss adjusters and manage claims.
• Deliver professional communication to clients and insurers.
• Contribute to reducing claims expenses and improving efficiency.

Skills

Claims Administration

Client Communication

Stakeholder Engagement

Operational Efficiency

Education

Matric or equivalent

Tools

Claims Platforms

Job description

A leading insurance company in Cape Town is seeking a Short Term Insurance Claims Administrator to provide comprehensive claims support across Commercial, Personal, and Motor Lines. The role involves managing claims from initiation to resolution, maintaining high service standards, and engaging effectively with clients and stakeholders. Ideal candidates will have at least 3 years of experience in short-term insurance claims and excellent communication skills. The position supports remote work arrangements.