Remote Networking Support Specialist - Vip Escalations

Herotel Telecoms; Remote; ZAR 300 000 - 450 000; Full time

Job summary

A leading telecommunications company is seeking a Business Support Specialist to provide advanced technical assistance focusing on complex customer setups and troubleshooting. The ideal candidate should possess over 3 years of networking experience and demonstrate excellent communication and problem-solving skills. This role is an excellent opportunity to work with high-profile clients while ensuring high customer satisfaction.

Qualifications

• Over 3 years of experience in networking.
• Excellent communication skills.
• Proven problem-solving abilities.

Responsibilities

• Deliver advanced technical assistance.
• Focus on complex customer setups.
• Troubleshoot issues effectively.

Skills

Networking

Communication skills

Problem-solving

Job description

A leading telecommunications company in Pretoria is seeking a Business Support Specialist to deliver advanced technical assistance, focusing on complex customer setups and troubleshooting.

The ideal candidate should have over 3 years of experience in networking, with excellent communication skills and proven problem-solving abilities.

This role offers a chance to work with high-profile clients while maintaining a high customer satisfaction score.