Remote French-Speaking Customer Service & Sales Agent

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment firm in South Africa is seeking a French Speaking Customer Service and Sales Representative. The role requires native fluency in French and offers the chance to assist passengers for a prestigious airline brand. Full training is provided, and work is conducted remotely after an initial training period. Candidates should possess a permanent residence permit and stable internet connection. Responsibilities include handling queries and engaging with travelers in both French and English.

Benefits

Fully paid product and systems training

Work from home flexibility

Qualifications

• Must be located in South Africa with a permanent residence permit.
• Requires fibre internet connection or fixed stable ADSL line.
• UPS solution needed during load shedding.

Responsibilities

• Assist passengers with travel-related queries in French & English.
• Work on airline reservation systems and handle voice calls.
• Meet specific key performance indicators in a demanding call center environment.

Skills

Native level fluency in French language: Verbal & Written

Flexibility to work shifts

Customer service skills

Job description

A leading recruitment firm in South Africa is seeking a French Speaking Customer Service and Sales Representative. The role requires native fluency in French and offers the chance to assist passengers for a prestigious airline brand. Full training is provided, and work is conducted remotely after an initial training period. Candidates should possess a permanent residence permit and stable internet connection. Responsibilities include handling queries and engaging with travelers in both French and English.