Remote Dutch-Speaking Airline Customer Service & Sales Rep

Black Pen Recruitment; Remote; ZAR 120 000 - 180 000; Full time

Job summary

A leading recruitment agency in South Africa seeks a Dutch Speaking Customer Service and Sales Representative for a fully remote position. The role involves assisting passengers with travel-related inquiries for a prestigious airline, requiring fluency in Dutch and English. Candidates should have permanent residency in South Africa and a reliable internet connection. Comprehensive training is provided for successful applicants, and flexibility in shifts is crucial due to operational requirements.

Benefits

Fully paid product and systems training

Potential for a UPS solution subsidy

Qualifications

• Must have a permanent residence permit or South African ID.
• Fibre internet connection required at own cost.
• Must provide UPS solution during load shedding.

Responsibilities

• Assist passengers with travel-related queries in Dutch & English.
• Handle airline reservation systems and voice calls.
• Meet key performance indicators in a call center environment.

Skills

Native level fluency in Dutch language

Flexibility to work shifts

Communication in English

Customer service skills

Job description

A leading recruitment agency in South Africa seeks a Dutch Speaking Customer Service and Sales Representative for a fully remote position. The role involves assisting passengers with travel-related inquiries for a prestigious airline, requiring fluency in Dutch and English. Candidates should have permanent residency in South Africa and a reliable internet connection. Comprehensive training is provided for successful applicants, and flexibility in shifts is crucial due to operational requirements.