Remote Client Support & Growth Specialist

Vortala; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A fast-growing digital marketing leader is seeking a Client Support Specialist to work remotely. In this role, you will support North American clients by assisting with website management and offering digital marketing guidance. Ideal candidates have client service experience, excellent communication skills, and basic understanding of HTML and digital marketing. This is a full-time position with flexible hours, focusing on personal and professional development.

Benefits

Ongoing training and development

Family-friendly hours

Work from home flexibility

Qualifications

• Experience in client service (phone/email) is essential.
• Excellent written and verbal communication skills are necessary.
• Basic knowledge of HTML and Photoshop is required.

Responsibilities

• Answer incoming support calls, emails, and chat from clients.
• Troubleshoot technical issues promptly and professionally.
• Advise clients on digital marketing methods to enhance site performance.
• Coordinate with internal teams to fulfill client requests.

Skills

Positive phone manner

Client service experience

Communication skills

Basic HTML skills

Basic Photoshop skills

Digital marketing skills

Organizational skills

Time management skills

Job description

A fast-growing digital marketing leader is seeking a Client Support Specialist to work remotely. In this role, you will support North American clients by assisting with website management and offering digital marketing guidance. Ideal candidates have client service experience, excellent communication skills, and basic understanding of HTML and digital marketing. This is a full-time position with flexible hours, focusing on personal and professional development.