Remote Account Manager: Client Success & Growth

Inside Out; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A fast-growing recruitment agency is seeking an Account Manager to enhance client relations and ensure exceptional experiences from onboarding through engagement. This position involves proactive client communication, collaboration with sales and recruitment teams, and identifying upselling opportunities. Successful candidates will possess strong customer-facing experience and interpersonal skills, with flexibility for remote work. A role dedicated to client success with performance incentives is being offered.

Benefits

Competitive salary with incentives

Remote work flexibility

Opportunities for professional growth

Qualifications

• Proven experience in a customer-facing role, such as Account Executive or Customer Success Manager.
• Strong interpersonal and communication skills with a client-focused approach.
• Excellent organizational skills to manage multiple accounts effectively.

Responsibilities

• Serve as a point of contact for clients after sign-up.
• Engage with clients to understand their needs and ensure satisfaction.
• Work closely with the recruitment team to align on client needs.

Skills

Customer-facing experience

Interpersonal skills

Organizational skills

Problem-solving

Job description

A fast-growing recruitment agency is seeking an Account Manager to enhance client relations and ensure exceptional experiences from onboarding through engagement. This position involves proactive client communication, collaboration with sales and recruitment teams, and identifying upselling opportunities. Successful candidates will possess strong customer-facing experience and interpersonal skills, with flexibility for remote work. A role dedicated to client success with performance incentives is being offered.