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A leading retail firm in South Africa is seeking an experienced HR professional to support over 25 branches in the North West region. This role involves influencing regional teams and improving customer satisfaction while ensuring effective recruitment and inducting processes. The ideal candidate should have HR management experience in a fast-moving retail environment, sound knowledge of HR best practices, and excellent influencing skills. You will be required to travel across the region and attend occasional meetings at the Head Office.
We are looking for an experienced HR professional who has experience in a fast moving retail/wholesale environment and who can influence, coach and support the Regional Director, the Regional Support and Business Centre teams in improving customer satisfaction and cash profit.
You will support 25+ Branches in and around the North West region. You will be able to base yourself from any of the locations on the region. You will be required to travel to all locations on the region and attend occasional meetings in the Head Office, based in Wellingborough
Influence and support the Regional Director, business centres and sales teams to ensure we recruit and induct the Right People at the Right Time in the Right Place, whilst maintaining and developing regional succession plans that are fit for purpose
Work with the Regional Director and Support team to improve performance of all managers within your region
Understand the business and customer needs to provide commercially sound solutions or decisions and offer constructive feedback and coaching where required
Identify people related opportunities for improvement and / or efficiency and facilitate appropriate HR interventions
Ensure consistency, business risk and commercial impact are always considered when advising on HR policies
HR management and operational experience in a fast moving retail/wholesale environment
Ideally have experience of managing an in-house HR function and Line Managers
Good knowledge of HR best practice, Equal opportunities and Employment Law legislation
Sound commercial judgment and understanding of business needs
Influencing Skills