Regional Operations Manager

Cre8Work; East London; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A regional operations firm is seeking an experienced Regional Operations Manager to oversee daily operations across multiple branches in East London. The role requires strong leadership, problem-solving skills, and the ability to manage teams effectively. The ideal candidate should have at least 5 years of experience and a relevant tertiary qualification. This position offers the opportunity to drive operational excellence and improve efficiency across the region.

Qualifications

• Minimum 5 years experience as an Operations Manager or Regional Manager.
• Proven ability to manage multiple sites and teams effectively.
• Strong organizational and strategic planning abilities.

Responsibilities

• Oversee daily operations across multiple branches in the region.
• Develop and implement operational strategies to improve efficiency.
• Monitor KPIs, budgets, and targets for profitability.

Skills

Leadership

Communication

Problem-solving

Financial management

Strategic planning

Education

Relevant tertiary qualification in Business Management / Operations

Job description

About the Role

We are seeking an experienced and dynamic Regional Operations Manager to oversee and drive operational excellence across our branches within the region.

Key Responsibilities

• Oversee daily operations across multiple branches within the region.
• Develop and implement operational strategies to improve efficiency and performance.
• Monitor KPIs, budgets, and targets to ensure profitability and growth.
• Lead, mentor, and support branch managers and operational teams.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Drive customer satisfaction through service excellence.
• Identify opportunities for process improvement and cost reduction.
• Report on regional performance and provide recommendations to senior management.

Requirements

• Proven experience as an Operations Manager or Regional Manager (minimum 5 years).
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple sites and teams effectively.
• Solid understanding of budgeting, financial management, and reporting.
• Excellent organizational and strategic planning abilities.
• Willingness to travel within the region.
• Relevant tertiary qualification in Business Management / Operations (advantageous).