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A regional management company in Cape Town is seeking a Manager to oversee multiple branches, ensuring they meet sales targets and operational efficiency. The successful candidate will lead and mentor Branch Managers, drive community engagement, and ensure compliance with all company policies. A BCom Management or relevant degree and a minimum of 5-8 years in a similar role are required. Strong leadership and financial acumen are essential for success in this hands-on position.
Ensure all assigned branches meet sales targets, gross profit margins and customer service standards.
Review and manage monthly branch performance, income statements and budgets.
Monitor profit and loss, stock levels, shrinkage, losses and operational costs.
Drive corrective action plans where performance gaps exist.
Ensure branches operate efficiently, including receiving, dispatch, stock handling and housekeeping.
Drive compliance with fleet usage, equipment maintenance and operational procedures.
Monitor and reduce stock losses, downtime and operational inefficiencies.
Lead, mentor and support Branch Managers and their teams.
Identify training needs, succession planning and talent development within the region.
Address performance, conduct, and disciplinary matters in collaboration with HR.
Foster a culture of accountability, engagement and high performance.
Drive exceptional customer experience and retention.
Analyse customer feedback and complaints, ensuring effective resolution.
Support sales initiatives to attract new customers and regain lost business.
Build strong relationships with key customers and stakeholders.
Ensure compliance with company policies, operating standards and legislative requirements.
Enforce health and safety standards, security measures and audit readiness.
Monitor and support completion of safety checks and compliance documentation.
Submit accurate and timely weekly and monthly regional reports.
Track KPIs including sales, stock counts, customer satisfaction and safety metrics.
Participate in regional and national management meetings.
BCom Management or relevant degree (advantageous).
At least 58 years experience in a similar regional or multi‑branch management role.
Strong experience in retail, automotive, wholesale or distribution environments.
Proven track record in profit & loss management and financial accountability.
Solid understanding of sales, stock control, operations and customer service.
Valid drivers licence and willingness to travel extensively within the region.
Strong leadership and people management skills.
Excellent commercial, analytical and financial acumen.
High‑level planning, organising and problem‑solving ability.
Strong communication, negotiation and conflict management skills.
Results‑driven, hands‑on and able to operate at both strategic and operational levels.
High levels of integrity, accountability and resilience.
Manager Western Cape • Cape Town, Western Cape