Join our team at SD Recruitment (Pty) Ltd, where you'll take charge of managing a portfolio of hospitals, ensuring seamless operations by placing qualified locum medical staff. With our 24 / 7 service, as a Recruitment Consultant, you'll play a vital role in guaranteeing that as a business we are able to deliver round-the-clock coverage for urgent matters, ensuring our clients receive the highest standard of care.
Key Outputs
- Assist in recruiting temporary and locum staff across various clinical disciplines.
- Build and maintain a strong pipeline of suitably qualified medical professionals to ensure timely placement in diverse hospital settings based on required skills and competencies.
- Schedule staff placements at multiple client hospitals, ensuring optimal coverage and alignment with client needs.
- Record all bookings accurately on both client platforms and the internal CRM system.
- Ensure that booked staff attend their shifts as scheduled and manage all post-booking changes efficiently.
- Gather staff feedback after assignments and action any relevant follow-ups.
- Confirm staff competence, regulatory compliance, and credential validity prior to deployment.
- Coordinate additional or remedial training for staff where required.
- Maintain regular communication with client hospitals, to identify staffing needs and provide end-to-end account management support.
- Develop, manage, and nurture client relationships to ensure consistent service quality and client satisfaction.
- Handle incidents, complaints, and operational challenges promptly and professionally.
- Keep up to date with operational changes, policies, and process updates.
- Support personnel by providing guidance, training, and operational assistance when necessary.
- Document all interactions, updates, and activities thoroughly within the CRM system.
- Report any errors, issues, or operational concerns to the relevant stakeholders.
- Submit staff details to Payroll timeously and address any payroll-related queries from staff.
- Facilitate seamless communication between staff, clients, and internal departments.
- Manage available resources to ensure operational efficiency and optimal service delivery.
- Maintain strict confidentiality of all staff, client, and operational information.
- Perform ad hoc duties as required to support business operations.
- Drive business growth by expanding the existing client base and strengthening partnerships.
- Conduct prospecting and lead generation activities to acquire new business opportunities.
- Manage accounts by proactively engaging with and servicing existing client portfolios.
- Build strong client relationships by understanding their staffing requirements and operational needs.
- Schedule staff shifts effectively to ensure optimal staffing levels at all times.
- Ensure accurate capturing and recording of all operational data.
Required Skills
- Matric
- 2 - 3 years' experience in temporary staff placements (preferably within healthcare)
- Computer literacy (MS Office : Work, Excel, Outlook, etc.)
- Meticulous attention to detail and proficiency in multiple software packages and systems / CRM
- Strong interpersonal communication skills
- Organisation and administration
- Problem solving and decision-making
- Competitor awareness
- Sales / Target driven
Additional requirements
- Excellent command of the English language
- Willingness to work in a target-driven environment
- Comfortable operating in a fast-paced, sales-focused setting
- MUST have valid driver's license and own reliable vehicle (non-negotiable)
If you do not hear from us within 3 weeks of your submission, please consider your application unsuccessful.