Receptionist - Automotive

Prudent HR Solutions; East London; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local Auto Body Repair Centre in East London is seeking a bubbly and professional Receptionist to join their team. The ideal candidate will offer excellent customer service, manage calls, prepare quotations, and assist with office duties. Key attributes include strong communication skills, a positive attitude, and prior experience in a receptionist or customer service role, preferably in the motor industry. This position requires a neat presentation and a team player mentality.

Qualifications

• Excellent communication and interpersonal skills.
• Professional with a customer-oriented approach.
• Good organizational and multitasking abilities.
• Computer literate with MS Office and email.
• Reliable, punctual, and eager to learn.
• Previous receptionist or customer service experience.

Responsibilities

• Welcome and assist clients in a friendly manner.
• Answer and manage all incoming calls.
• Type and prepare quotations accurately.
• Send quotations to clients and brokers.
• Handle and respond to emails efficiently.
• Maintain organized filing systems.
• Receive and record client payments.
• Contact clients to schedule vehicle assessments.
• Assist with basic office duties.

Skills

Excellent communication and interpersonal skills

Professional and customer-oriented approach

Good organizational and multitasking abilities

Computer literate (MS Office and email)

Previous experience in a receptionist or customer service role

Job description

Receptionist

Location: East London

Overview

An established Auto Body Repair Centre in East London is seeking a bubbly, friendly, and professional Receptionist to join their team. The ideal candidate will be well-presented, customer-focused, and have a positive attitude that contributes to a welcoming and professional environment.

Key Responsibilities

• Welcome and assist clients in a friendly and professional manner.
• Answer and manage all incoming calls and the switchboard.
• Type and prepare quotations accurately.
• Send quotations to clients and brokers.
• Handle and respond to emails efficiently.
• Maintain organized filing systems.
• Receive and record client payments.
• Contact clients to schedule vehicle assessments.
• Assist with basic office duties when reception tasks are up to date.

Requirements

• Excellent communication and interpersonal skills.
• Professional and customer-oriented approach.
• Good organizational and multitasking abilities.
• Computer literate (MS Office and email).
• Reliable, punctual, and eager to learn.
• Previous experience in a receptionist or customer service role (experience in the motor industry advantageous).

Personal Attributes

• Positive, friendly, and energetic personality.
• Neat and professional presentation.
• Team player with a helpful attitude.
• Strong attention to detail and accuracy.