Receptionist

Kerston Foods CC; Cape Town; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading company in Cape Town is seeking an Administrative Support Officer to enhance their operations. The role involves customer service, payroll administration, and general office support duties. Ideal candidates will have excellent organizational skills and experience in administrative tasks. This position is integral to ensuring smooth daily operations and excellent customer interactions.

Qualifications

• Experience in customer-facing roles or administration is desirable.
• Strong organizational skills.
• Ability to manage multiple tasks and priorities.

Responsibilities

• Act as the first point of contact and assist customers.
• Provide administrative support and manage payroll tasks.
• Maintain reception area and manage switchboard operations.

Skills

Customer Service

Administrative Support

Communication

Job description

• Act as the first point of contact, receiving clients and visitors in a friendly, courteous and welcoming manner.
• Assist walk-in and collection customers and liaise with dispatch / sales department to process the customer orders.
• Process customer credit card payments as required and capture details onto credit card spreadsheet.
• Provide directions, show people where to wait, notify relevant staff of someone’s arrival.
• Maintain the reception area, keeping it neat and free of clutter. Arrange additional cleaning as and when required.
• Help maintain workplace health and safety by issuing, checking and collecting PPE required.
• Managing KF Service Providers and ensuring that all contracted services are carried out fully.
• Assist job seekers by advising them where to drop off CV's.

Finance and Office administration support

• Capture banking onto Palladium
• Provide administrative support to the accounting department.
• Support the efficient running of accounts office daily operations.
• Additional Adhoc duties as required from time to time.

Switchboard controller

• Answer incoming calls in a friendly, helpful and timely manner.
• Screen and forward incoming phone calls while providing basic information when needed.
• Maintain up to date employee and department directories.

Payroll Admin

• Distributing a daily roll call list.
• Distributing weekly clock reports
• Issuing of clock in tag / card and loading of new employees onto the system.
• Assist employees with time and attendance related queries, as needed.
• Issuing of clock in tag / card and loading of new employees onto the system.

Office Admin Support

• Provide administrative support to the accounting department.
• Support the efficient running of accounts office daily operations.
• Additional Adhoc duties as required from time to time