Receptionist

Architectural Services; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading architectural firm in Cape Town is seeking an organized and detail-oriented Administrative Support person. Key responsibilities include client interaction, handling correspondence, and assisting with finance and sales support tasks. The ideal candidate must possess strong proficiency in Microsoft Excel and Word, along with excellent communication and organizational skills. This role offers a chance to work in a dynamic environment and support various departments.

Qualifications

• Experience in administrative support roles.
• Ability to assist various departments with capturing job cards and invoices.
• Experience with managing client interactions and communications.

Responsibilities

• Greet and assist walk-in clients.
• Manage incoming phone calls and messages.
• Handle general correspondence and supply orders.
• Perform daily banking duties and data capturing.
• Log sales leads and support finance tasks.

Skills

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Strong communication skills

Interpersonal skills

Ability to multitask

Attention to detail

Organizational skills

Tools

LSN

Job description

Key Responsibilities

Front Desk & Client Interaction

• Greet and assist walk-in clients, directing them to the appropriate department, must be presentable, and polite at all times.
• Manage incoming phone calls via the switchboard, transferring calls to the correct staff members.
• Take accurate messages when staff are unavailable and ensure timely delivery.
• Maintain professional and courteous inter-company communication.

Administrative Support

• Handle general correspondence and assist with internal relations.
• Manage stationery and grocery requisitions:
• Stationery and office groceries (e.g., coffee, tea, sugar, milk).

Assist With Ad Hoc Purchases

• Obtain supplier quotations.
• Create and request requisitions.
• Secure purchase order approvals.
• Place orders and verify goods received.
• Match supplier invoices with POs and hand over to the branch supervisor.
• Support new vendor application processes.

Data Capturing

• Assist various departments with capturing job cards and invoices accurately and timeously.

Finance Support

• Perform daily banking duties.
• Post banking details to the Q-Drive.

Sales Support

• Receive and log sales leads from phone calls and walk-in clients.
• Forward leads to Sales Admin or Sales Consultants.

General

• Carry out additional ad hoc responsibilities as required.

Required Skills & Competencies

• Proficiency in Microsoft Excel and Word.
• Experience with LSN.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Attention to detail and organizational skills.

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.