Receptionist

Crew Life at Sea; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the cruise industry is seeking a Receptionist to join their team on board a cruise ship. The role involves welcoming visitors, managing phone calls, and assisting with various administrative tasks. Ideal candidates will have a high school diploma, customer service experience, and excellent communication skills. This position offers a dynamic work environment with opportunities for growth.

Qualifications

• Previous experience in a receptionist or customer service role required.
• Ability to work independently and as part of a team.
• Flexibility to work occasional evenings and weekends.

Responsibilities

• Greet and welcome visitors in a warm and friendly manner.
• Answer and direct incoming phone calls to the appropriate department.
• Maintain a clean and organized reception area.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Attention to Detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Key Responsibilities:

- Greet and welcome visitors in a warm and friendly manner On Board Cruise Ship

- Answer and direct incoming phone calls to the appropriate department or individual

- Maintain a clean and organized reception area

- Manage incoming and outgoing mail and packages

- Schedule and coordinate appointments and meetings

- Assist with administrative tasks such as data entry, filing, and photocopying

- Communicate with clients and employees in a professional and courteous manner

- Provide basic information about the company and its services to visitors

- Handle inquiries and resolve any issues or concerns in a timely manner

- Collaborate with other departments to ensure efficient and effective communication and workflow

- Maintain confidentiality of sensitive information and adhere to company policies and procedures

Qualifications:

- High school diploma or equivalent

- Previous experience in a receptionist or customer service required

- Excellent communication and interpersonal skills

- Strong organizational and multitasking abilities

- Proficient in Microsoft Office and other basic computer skills

- Ability to remain calm and professional in a fast-paced environment

- Attention to detail and accuracy

- Ability to work independently and as part of a team

- Flexibility to work occasional evenings and weekends as needed