Quality Team Leader

Ithemba Recruitment- Sourcing Top Talent; Pinetown; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading recruitment agency is seeking a Quality Control Supervisor in Pinetown, KwaZulu-Natal. The role involves supervising QC Inspectors, ensuring product compliance with specifications, and conducting various quality inspections. The ideal candidate has FMCG experience, a relevant degree or diploma, and at least 2 years in a manufacturing or lab environment. Strong leadership and communication skills are essential. This position offers opportunities to impact product quality and customer satisfaction.

Qualifications

• Minimum 2 years experience in manufacturing/lab environment, preferably in plastics.
• Demonstrated ability to lead and manage a team of Shift QC Inspectors.
• Flexible and adaptable to dynamic production environment.

Responsibilities

• Supervise and plan shift QC Inspectors.
• Ensure products comply with specifications.
• Conduct ISIR Testing and participate in internal and external audits.

Skills

FMCG experience

Team player

Good verbal and written communication skills

High attention to detail

Analytical ability

Education

Related degree or diploma in Quality/Packaging Technology/packaging

Tools

Excel

Word

Microsoft Outlook

SAP

Job description

Responsibilities:

• Supervision and planning of shift QC Inspectors
• Monthly Toolbox Talks with Quality Inspectors
• Ensuring QC Inspectors are trained and using the correct Test Methods and Quality Inspection Processes
• Ensuring our Products comply with the Specifications
• Ensuring all Laboratory and In-process Quality Inspection Reports are filled in and signed off and there is corrective action on any non-conforming product.
• Conduct ISIR Testing
• Ensuring Specifications, Master Samples and First Off Samples exist for all Products
• Facilitate good teamwork and communication between Quality and the Production Team Members
• Liaison with the Quality Manager on recurring non-conforming products and Concessions
• Training and Awareness of Packers on Product quality defects and issues other customer complaints arising
• Assist Production Manager with facilitating re-sorting and verification of manufacturing defects and participate, where required, in customer complaint investigations
• Verify and log weekly Customer Complaint, Customer Returns and Inter-Branch Complains on Returns Excel and in SHEQSys
• Updating Manufacturing Defect and Resorting Registers
• Alerting Quality Manager of any serious problems developing in Production
• Ensuring Quarantine Cage is updated and organised at all times
• Awareness Training of Packers on Product Quality defects and issues identified
• Participate in Internal and External Audits
• Enforce the Quality, H&S and Food safety Systems and Processes

Qualifications and experience:

• FMCG experience is essential
• Related degree or diploma in Quality/ Packaging Technology/ packaging
• Min 2 years experience in manufacturing/ lab environment, preferably plastics
• Demonstrated ability to lead and manage a team of Shift QC Inspectors
• Computer literacy- Proficient with Excel, Word, Microsoft Outlook (SAP advantageous)
• Good verbal and written communication skills
• Must be flexible and adaptable to change due to the dynamic production environment
• Team player
• High attention to detail ad analytical ability
• Good logical reasoning and decision-making ability
• Passionate about Quality Customer service