QUALITY SUPERVISOR

Tower Group South Africa (PTY) Ltd; Durban; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading automotive manufacturing firm in KwaZulu-Natal, Durban seeks a Quality Assurance Supervisor to oversee quality standards and ensure compliance with ISO certifications. Candidates must possess a relevant diploma and at least 5 years in Quality Assurance, alongside proficiency in AutoCAD and quality control systems. Strong analytical skills and business acumen are essential for the role, which also includes the training of personnel and continuous improvement initiatives.

Qualifications

• At least 5 years relevant Quality Assurance & Quality Control experience.
• Must have ISO certifications like ISO 9001, ISO 14001, ITAF 16949.
• Proficient in Microsoft applications, especially Excel.

Responsibilities

• Oversee all quality aspects and ensure products conform to standards.
• Champion the implementation and monitoring of ITAF.
• Investigate and resolve Quality Non-conformances.

Skills

Quality Control and Quality Assurance

Data analysis

AutoCAD

ISO certification

Employee and Industrial Relations

Education

Relevant Diploma in Quality, Manufacturing, Engineering

Relevant bachelor’s degree in quality, Manufacturing, Engineering

Tools

AutoCAD

PolyWorks

Faro programs

Job description

Minimum Qualification

• Relevant Diploma in Quality, Manufacturing, Engineering, and related fields


• ISO certification

Preferred Qualification

• Relevant bachelor’s degree in quality, Manufacturing, Engineering and related fields

Experience

• At least 5 years relevant Quality Assurance & Quality Control experience in a Quality Supervisory role in Automotive or Manufacturing

Technical Pre-requisite

• Quality Control and Quality Assurance: Understanding of QMS is critical


• Reads and Interprets Quality specification data with an understanding of company policies and internal controls


• Collects and researches data, designs workflows and procedures


• Proficient in AutoCAD, PolyWorks, Faro programs


• Ability to analyse data and make data driven decisions


• Must fully understand the requirements of the product/material


• In depth understanding of quality control procedures/systems and relevant legal standards


• Good working knowledge of data analysis/statistical methods


• Familiar with safety protocols and regulatory requirements in a manufacturing environment


• Strong flair for Quality Administration and Reporting


• Employee and Industrial Relations knowledge


• Participate and manage in projects where required


• Basic business and financial acumen


• Knowledge of Microsoft applications, with intermediate Excel


• Working Knowledge of Safety


• Quality certification ISO 9001, ISO 14001, ITAF 16949

Essential Duties and Responsibilities

• Oversee all quality aspects and ensure all products conform to the applicable approved standards and specifications


• Champion the implementation and monitoring of ITAF and make recommendations


• Investigate and resolve Quality Non-conformances


• Investigate and resolve customer quality complaints


• Investigate internal and external non-conformances and ensure countermeasures are put in place


• Monitor and address 4M Changes (Man, Machine, Method and Material) with all relevant parties


• Analyze all defects and take the necessary remedial action


• Analyze data to identify areas of improvement in the production process


• Conduct process and system audits and resolve findings/discrepancies


• Act as a customer representative and customer support contact


• Actively participate in maintaining ISO certification


• Monthly reporting of quality metrics and updating of various quality documents, including test plans and protocols


• Oversees the documentation of data obtained during all quality activities consistent with company policies and procedures


• Ensures that all equipment is calibrated timeously and maintain calibration register/schedule


• Maintain customer KPI reporting


• Monitor adherence to production requirements


• Implements standards, procedures and processes to meet the required quality standards


• Develops, maintains and ensures adherence to standard operating procedures and work instructions


• Develop and implement continuous improvement initiatives to improve efficiency, customer service and cost savings


• Conduct quality training


• Implementation of Health and Safety Standards


• Supervise employees, coordinate the scheduling of work tasks and ensure adherence to quality and safety standards


• Ensure compliance with all applicable laws and regulations