Quality Controller

Lesaka Technologies; Wes-Kaap; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading technology company in South Africa is seeking a Quality Controller to ensure product excellence. Responsibilities include inspecting devices, performing functional and connectivity tests, and ensuring compliance with quality standards. Candidates should have a National Diploma or Degree in Electronics or IT, along with 2-3 years of relevant experience. The ideal candidate will demonstrate strong attention to detail and proficiency in troubleshooting. Join a dynamic team dedicated to enhancing product reliability.

Qualifications

• Minimum of 2–3 years' experience in Quality Control, Device Testing, or Technical Support within hardware or fintech.
• Proven track record of maintaining accuracy in device inspections.

Responsibilities

• Perform thorough checks on devices to ensure compliance with standards.
• Test hardware components and verify software functionality.
• Validate SIM connectivity and perform test transactions.
• Configure devices according to specifications.
• Identify and document defective devices and issues.
• Ensure adherence to QC standards and maintain documentation.
• Collaborate with logistics and technical teams for process improvements.

Skills

Attention to detail

Troubleshooting hardware/software issues

Ability to follow SOPs

Education

National Diploma or Degree in Electronics, Information Technology, or related field

Job description

Join Our Team as a Quality Controller!

Location: Cape Town

Are you passionate about precision and excellence? Do you thrive in a fast-paced environment where attention to detail makes all the difference? Kazang is looking for a Quality Controller to ensure our devices meet the highest standards before reaching our customers.

What You’ll Do

• Device Quality Inspection:
  Perform thorough checks on Kazang devices before dispatch, ensuring physical condition, accessories, packaging, and labeling meet compliance standards.

• Functional Testing:
  Test hardware components (screen, keypad/touch, battery, ports, printer, SIM slots) and verify software functionality, OS stability, and correct firmware versions. Confirm Kazang app installation and transaction readiness.

• Connectivity & Transaction Testing:
  Validate SIM connectivity, network strength, and data communication. Perform test transactions and confirm printer output accuracy.

• Configuration & Setup:
  Configure devices according to Kazang specifications, loading profiles, APNs, merchant parameters, and security settings.

• Defect Identification & Reporting:
  Detect and document faulty devices, elevate issues, and track recurring problems for corrective action.

• Compliance & Documentation:
  Ensure adherence to QC standards, SOPs, and regulatory requirements. Maintain accurate checklists, reports, and inventory status.

• Collaboration & Continuous Improvement:
  Work closely with logistics and technical teams, support troubleshooting, and suggest improvements to QC processes.

What Success Looks Like

• Accuracy: 99% of devices dispatched pass QC with zero post-deployment issues.
• Efficiency: All devices tested within SLA timelines.
• Impact: Reduced merchant complaints and improved device reliability in the field.

Qualifications & Experience

• Minimum Qualification: National Diploma or Degree in Electronics, Information Technology, or a related field.
• Experience: At least 2–3 years’ experience in Quality Control, Device Testing, or Technical Support within a hardware or fintech environment.
• Skills: Strong attention to detail, ability to follow SOPs, and proficiency in troubleshooting hardware/software issues.