Quality Administrator

HR Genie; KwaZulu-Natal; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading HR firm in KwaZulu-Natal is seeking a professional to manage the CAPA system, conduct investigations, and develop training materials. The ideal candidate should have experience in quality management or SHEQ systems and strong analytical skills. This role entails effective communication and collaboration with departments to enhance continuous improvements.

Qualifications

• Experience with CAPA processes and quality management systems.
• Strong ability to conduct root cause investigations.
• Excellent training development and delivery skills.

Responsibilities

• Manage the electronic CAPA system and ensure utilization.
• Assign corrective actions and verify their implementation.
• Provide updates and maintain standard operating procedures.

Skills

Analytical skills

Interpersonal abilities

Communication skills

Education

Experience in quality management or SHEQ systems

Job description

CAPA System Management

• Manage the electronic CAPA system effectively, ensuring all employees understand and utilize it correctly.
• Conduct thorough root cause investigations for all CAPA complaints, interpreting evidence to drive corrective actions.
• Collaborate with the SHEQ Manager to submit CAPA investigation forms for approval and proposed corrective actions.

Corrective Action Oversight

• Assign corrective action tasks to Heads of Departments (HODs) for approval and verify implementation through documented proof.
• Assist responsible personnel in closing out tasks and support continuous system improvements by advising on corrective actions and necessary documentation.

Reporting & Documentation

• Provide weekly updates on outstanding CAPAs and tasks while compiling and presenting monthly and quarterly reports to the SHEQ committee.
• Maintain and update standard operating procedures (SOPs), ensuring they\'re communicated effectively to relevant departments.

Training & Development

• Develop and deliver training material focused on SHEQ procedures, trends, hazards, and risks.
• Coordinate SHEQ inductions, maintain training matrices, and ensure compliance with training records.

Qualifications

• Experience in quality management, CAPA processes, or SHEQ systems.
• Strong analytical and investigative skills.
• Excellent communication and interpersonal abilities.
• Familiarity with document control and training management.