Property Operations Manager

Excellerate Jhi; Gauteng; On-site; ZAR 500 000 - 750 000; Full time

Job summary

A leading real estate services company in South Africa is seeking a Property Operations Manager to oversee operational and technical components of their Capital Portfolio. The role involves managing budgeting, facility maintenance, and tenant installations while ensuring compliance with statutory requirements. Candidates should have a minimum Grade 12 qualification and 3-5 years of experience in Facilities or Operations Management with strong project management skills. Competitive compensation and professional growth opportunities available.

Qualifications

• 3 – 5 years of relevant experience in Facilities or Operations Management.
• Electrical, mechanical, or construction background.
• Proven experience in managing and maintaining service level agreements (SLAs).
• Understanding of cost budgeting and control concepts.

Responsibilities

• Manage the full operational and technical component of the Capital Portfolio.
• Oversee budgeting and expense control.
• Coordinate building management and facility maintenance.
• Lead tenant installations, revamps, and upgrades.

Skills

Facilities Management

Project Management

Communication Skills

Budget Control

Education

Minimum Grade 12 qualification

Tools

MS Office

SAP

Job description

Join to apply for the Property Operations Manager role at Excellerate JHI

Who We Are

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients.

We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets.

Our dedication to quality and excellence sets us apart in the industry.

Why choose us

Be part of a forward‑thinking culture that values entrepreneurial spirit and celebrates your best work.

Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth.

At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

About The Role

We are seeking a Property Operations Manager to manage the full operational and technical component of the Capital Portfolio ensuring that the operation runs smoothly, efficiently and effectively.

Duties will include but is not necessarily limited to:

• OHS inspections; Tenant inspections; Management and control of tenant installations
• General maintenance; Structural maintenance; Preventative maintenance
• Tenant query resolution; Monthly reporting to Landlord; Managing budgets & expenses
• Initiate planned projects & improvements; Manage contractors & fixed service providers
• Negotiating service delivery rates & Manage and coordinate projects; People Management
• Servicing schedules (including but not limited to firefighting equipment, transformers, lifts etc)

What You Will Bring

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in Facilities or Operations Management with emphasis on Project Management experience
• Electrical, mechanical, or construction background, as well as technical skills
• Experience in overseeing daily operations and coordinating team efforts

Additional Demonstrable Requirements

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What You Will Be Doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

Budgeting & Expense Control

• Input on annual expense budget
• Control monthly expense budget
• Manage & create purchase orders on system
• Maintain stock register
• Manage & issue work orders

Building Management & Administration

• Manage and execute emergency and running maintenance
• Manage aspects like cleaning, security and allocation of building sites.
• Housekeeping inspections in accordance with inspection programme
• Reinstatement inspections
• Vacancy inspections
• CAD vs vacant space inspections
• Building inventory
• Monitoring of adherence to house rules and reporting transgression of User Clause
• Key Control
• Issue parking access permits & auditing of access permits
• Energy Management (including meter readings) & municipal accounts (including electrical recoveries)
• Liaise with internal and external parties on aspects of good housekeeping
• Attend to logged calls
• Register feet-counts in shopping centres daily (rental only)
• Populate and update on records
• Risk Management, example access control
• Implementation of emergency plans
• Implementation & monitoring of statutory requirements
• Coordinating and processing public liability and property damage claims
• Coordinating and chairing OHSA meetings

Tenant Installations, Revamps & Upgrades

• Act as on-site project manager
• Manage smaller TI as well as smaller projects, including specifications
• Project management of revamps and upgrading in conjunction with centre/property manager

People Management

• Performance management
• Training & development

JHI is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.