Property Administrator - Student Accomodation

The Focus Group; Johannesburg; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading property management division in Johannesburg is seeking a Residential Property Administrator to efficiently manage residential properties, focusing on student accommodation. You will oversee leasing administration, billing, and debt management while ensuring excellent tenant support. The ideal candidate will possess a matric certificate, a national diploma, and 2-3 years of property management experience. Strong financial and communication skills are vital for success in this role.

Qualifications

• Matric certificate is essential.
• National Diploma required.
• 2-3 years’ experience in property management is essential.

Responsibilities

• Oversee administration of residential properties.
• Manage applications and tenant queries.
• Conduct credit checks and ensure lease accuracy.
• Generate monthly billing and manage arrears.
• Compile monthly management reports.

Skills

Reconciliation skills

Financial administration

Property management systems

Attention to detail

Strong communication skills

Problem-solving skills

Education

Matric certificate

National Diploma

Experience in property management

Job description

Residential Property Administrator
Location: Johannesburg

About the Role

A leading property management division is seeking a highly capable Residential Property Administrator to oversee the efficient administration of residential properties, with a particular focus on student accommodation. The successful candidate will play a key role in ensuring accurate lease management, arrears control, and tenant support, while maintaining high standards of compliance and operational efficiency.

Key Responsibilities

Application & Intake Management

• Monitor and process applications through online portals.
• Manage incoming queries via email and WhatsApp support channels.
• Obtain and verify student registration lists from universities.
• Track and update records for defunded students.

Leasing Administration

• Vet all application documents and conduct credit checks.
• Ensure all lease details are captured and updated accurately.
• Facilitate amendments to tenant details on property management systems.
• Provide regular reporting on occupancy levels and vacancies.

Billing & Statement Processing

• Generate monthly lease billings and tenant statements.
• Process debit runs and interest billings.
• Post batches on property management and financial systems.
• Monitor and reconcile payment allocations.

Arrears & Debt Management

• Track and follow up on outstanding rental payments.
• Resolve tenant queries relating to rental accounts.
• Issue letters of demand and calculate repayment arrangements.
• Draft Acknowledgements of Debt (AODs) and manage handovers of defaulting tenants.

General Administration & Reporting

• Assist with compiling monthly management reports.
• Administer account closures and deposit refunds.
• Manage entry and exit recoveries for tenants.
• Provide professional tenant support and ensure effective communication.

Skills and Competencies

• Strong reconciliation and financial administration skills.
• High proficiency in property management and financial systems.
• Excellent attention to detail and numerical accuracy.
• Strong communication and interpersonal skills.
• Ability to follow processes, meet deadlines, and manage priorities.
• Confident in following up on outstanding payments.
• Innovative and proactive problem‑solver.
• Professional, adaptable, and able to engage effectively at all levels.

Minimum Requirements

• Matric certificate (essential).
• National Diploma (essential).
• 2–3 years’ experience in property management (essential).

Advantageous

• Experience in student accommodation administration.>
• Background in leasing and tenant liaison.