Production Specialist Remote - Work From Home

Vortala; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A growing healthcare marketing firm seeks a Website Production Specialist to manage the onboarding of clients and assist in launching their websites. The ideal candidate will demonstrate strong project management skills and an understanding of digital marketing. Responsibilities include managing client expectations and conducting interviews to develop content. This full-time position allows for flexible working hours from home, with the expectation of working primarily during New York business hours.

Benefits

Flexible work hours

Remote work environment

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills for managing multiple projects.
• Basic understanding of digital marketing, SEO, and website creation.

Responsibilities

• Manage the onboarding process for new clients.
• Conduct client interviews for website content development.
• Identify and meet clients' business needs and objectives.

Skills

Customer communication

Project management

Organization

Digital marketing understanding

Basic HTML skills

Attention to detail

Job description

Website Production Specialist

In ****, Steve Anson and Bill Esteb founded Vortala with a simple vision to help doctors grow their practice using the Internet. Today, our dedicated team of 85 marketing professionals serve thousands of healthcare practices worldwide. Busy doctors trust Vortala to manage their practice website and lead their digital marketing strategy. Our core values are Trust, Service, and Innovation. Our team culture is based on practicing an Outward Mindset, which is the simple idea that our success is a by-product of helping others succeed. Is our culture a good fit with your work and life philosophy?

As a Website Production Specialist, your mission is to effectively manage the onboarding of new clients and assist them in launching their website as quickly and efficiently as possible. Working alongside our team of internal specialists, including web builders, designers, SEO specialists, copywriters, and IT professionals, you will bring our clients' visions to life and create high-converting websites that set them up for success. Reporting to the Production Team Leader, you'll work with our allied healthcare brands, Perfect Patients (chiropractors) and Smile Marketing (dentists), managing a portfolio of new and existing clients in building/redesigning their website and digital presence.

Key Responsibilities

• Project management of new and established client websites
• Conduct interviews with doctors (recorded for website content development by our internal copywriters)
• Manage client expectations and internal resources to ensure a successful and timely website creation process
• Proactively identify clients’ business needs and objectives to assist in building a website and digital presence to improve new patient conversion
• Demonstrate excellent listening skills to understand client goals and objectives and effectively translate them to internal teams

Desired Experience & Qualification

• Commitment to excellence in customer communication (both verbal and written)
• Excellent organization skills to effectively prioritize tasks and initiatives for multiple projects
• A working understanding of all aspects of websites and digital marketing (SEO, conversion, design, copywriting, domains, emails)
• Basic HTML skills; website building knowledge is desirable
• High attention to detail, ability to follow established processes with precision, collaborative teamwork, and excellent communication skills with clients and internal teams
• Ability to thrive in a fast‑paced environment, adaptability, sense of humor, enterprising curiosity, strong work ethic, and a positive outlook
• Experience in the health profession and working with doctors is desirable but not essential

Although there is flexibility on the work schedule, you would need to work 80% of your day between 8am-5pm EDT (New York), Monday through Friday.

This is a full‑time position with flexible, family‑friendly hours. You’ll work from the comfort of your home office and connect with your colleagues worldwide using the most advanced online collaboration tools.

Ready for a new challenge with a company that cares deeply about you and your development?

Vortala is a fast‑growing, equal opportunity employer riding the healthcare and technology wave.