Process Engineer

Henkel; Brakpan; Hybrid; ZAR 300,000 - 500,000; Full time

Job summary

A leading global company in Brakpan is seeking a candidate to provide on-site technical service and manage inventory processes. The ideal candidate will have strong skills in account management and crisis handling, while ensuring high-quality service to enhance customer loyalty. Join us for flexible working conditions and diverse growth opportunities.

Benefits

Flexible work scheme with flexible hours

Diverse national and international growth opportunities

Gender-neutral parental leave

Annual company bonus

Company contribution to Medical Aid

Responsibilities

• Provides on-site routine technical service at defined customer line.
• Performs consignment inventory management.
• Supports forecasting and supply process where applicable.
• Acts as first-window-person between customer line and field sales.
• Monitors competitor activities and pricing.

Skills

account management

crisis handling

networking/social selling

objection handling

digital fluency

Job description

Overview

Provides on-site routine technical service at defined customer line.

What You'll Do

• Provides on-site routine technical service at defined customer line
• Performs consignment inventory mgmt., manages / records / maintains all related consumption data at customer processes / lines
• Supports forecasting and supply process (material order) where applicable
• Maintains quality / efficiency level of products and escalates technical challenges to TCS Acts as first-window-person between customer line and field sales
• Aligns sales strategies with sustainability goals
• Develops customer centric initiatives to enhance loyalty and long-term partnership
• Implements customer feedback (VOC) to refine sales approaches
• Monitors competitor activities, pricing and positioning
• Leverages CRM tools, data analytics, and automation to enhance sales performance

What makes you a good fit

• account management
• crisis handling
• identifying key player roles
• networking/social selling
• objection handling
• proposal generation/deal structuring
• prospecting
• providing proof questioning sales call
• planning/facilitation sales
• digital fluency
• social selling
• story telling

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Annual 1 month bonus
• 66.67% company contribution to Medical Aid
• Subsidised canteen
• Access to Mental Health & Wellness Programmes

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.