Proactive Sales Exec - Guest Loyalty & Reservations

Marriott Hotels Resorts; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hotel chain in Johannesburg is seeking a motivated individual to join their team, responsible for guest service and sales techniques. Candidates should have a high school diploma and at least 2 years of related work experience. The role involves resolving guest requests, promoting brand loyalty, and fostering a collaborative team environment. This position values diversity and inclusion, particularly welcoming South African nationals in line with government policies.

Qualifications

• Experience using sales techniques to maximize revenue and maintain guest loyalty.
• Ability to handle guest requests and concerns professionally and courteously.
• Experience in a customer-facing role.

Responsibilities

• Resolve guest calls and requests efficiently.
• Promote brand image and maximize guest loyalty.
• Assist management in training and motivating team members.

Skills

Sales techniques

Guest service excellence

Professional communication

Teamwork and collaboration

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Johannesburg is seeking a motivated individual to join their team, responsible for guest service and sales techniques. Candidates should have a high school diploma and at least 2 years of related work experience. The role involves resolving guest requests, promoting brand loyalty, and fostering a collaborative team environment. This position values diversity and inclusion, particularly welcoming South African nationals in line with government policies.