Private External Sales and Service Advisor Lead OBR (TALENT POOL - Pietermaritzburg - Kwazulu Natal)

FNB South Africa; Pietermaritzburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading financial services provider in Pietermaritzburg seeks a Private External Sales and Service Advisor Lead. This role involves applying established sales techniques to achieve targets, building long-lasting client relationships, and delivering exceptional service. Ideal candidates must hold a recognized NQF Level 5 qualification and the First Level Regulatory Examination, along with a valid driver's license. The position emphasizes achieving sales targets and understanding clients' needs while maintaining expert knowledge of products and services offered.

Benefits

Opportunities to network

Challenging working environment

Opportunities to innovate

Qualifications

• Proven ability to meet sales targets and strengthen client relationships.
• Must possess a valid driver's license.
• In-depth knowledge of banking products and market trends.

Responsibilities

• Apply established sales techniques to meet targets.
• Build strong client relationships.
• Deliver exceptional client service through innovative solutions.

Skills

Sales process application

Client relationship management

Market anticipation

Achievement of sales targets

Education

FSCA recognized FAIS relevant NQF Level 5 Qualification

First Level Regulatory Examination

Job description

Job Description

To effectively apply established sales techniques within the assigned area to meet sales targets, strengthen client relationships, and contribute to team success through consistent performance and customer engagement.

Hello Future Private External Sales and Service Advisor Lead!

Please note that this position is based at Pietermaritzburg in the KwaZulu Natal Province.

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You Will Be An Ideal Candidate If You Have

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination.
• Valid Drivers License.

You Will Have Access To

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

You Will Be a Match If You Are

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships.
• Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

Additional Requirements

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

21/12/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Apply now if you are interested in taking the next step. We look forward to engaging with you!